Refund Policy

Last updated 29 August 2026

1. The 14-day refund

Your first payment — monthly or yearly — is refundable in full for 14 days. Ask at [email protected] from the email address on the subscription. No form, and no reason required.

We process refunds within 5 business days. How quickly the money appears after that is up to your bank or card issuer, usually a further 5–10 days.

2. Renewals

Renewal payments are not automatically refundable, because you have already had a full period of access and will be told before each renewal. Two exceptions, and we apply them readily:

• You cancelled but were charged anyway — refunded in full.
• A renewal was charged and you had not used the tools at all in that new period — write to us and we will refund it.

3. Cancelling

Cancel at any time by writing to [email protected], or from the billing link in your receipt. Cancelling stops the next payment; it does not cut short the period you have already paid for. You keep access until it ends.

4. When a tool stops working

Amazon and Alibaba change their pages without warning, and when they do a tool can stop collecting data until we update it. This is the ordinary condition of this kind of software and it is why the subscription exists.

Our commitment, plainly stated:

• We fix breakages as a first priority.
• If a tool is unusable for more than 14 consecutive days, ask and we will refund that month in full — or extend your subscription by the time you lost, whichever you prefer.

5. What is not refunded

• Periods you used the tools in and were satisfied with at the time.
• Access shared, resold or used in breach of the Terms of Service.
• Dissatisfaction with what the research found. The tools report what the market shows; a niche being crowded is an answer, not a fault.

6. Course students

If your access came with enrolment on the Amazon FBA course at careergori.com, you paid for the course and not for the tools separately, so there is nothing to refund here. That course's own refund policy applies.

7. Chargebacks

Please write to us before asking your bank to reverse a payment. A refund from us is faster than a chargeback, and it saves both of us the process. We have never refused a refund that falls within this policy.

8. Contact

[email protected] — we answer within one business day.